This extended blog is a guide to how you can support black people who have little experience of the internet and using internet enabled devices.
I have previous experience in creating and testing methods in how older and socially excluded persons can access the internet with different types of technology.
Previously I had managed projects which looked at providing older and socially excluded audiences with devices and the internet and seeing which devices (netbook, touch screen smartphone and touch screen computer) worked best for their needs.
The technology which was most effective was the touch screen technology (smartphone and computer). This was due to the layout and the ease of access to the applications they could use to browse the internet, send emails and video call, which are all things older persons find valuable about their technology use.
(Note. Digital Exclusion is those who do not have access to the internet, either by mobile internet, broadband or television internet)
The black enlightened network does not always realise that is it is based online, and can network and share information with others around the world. Most of the participants are younger and have access to a broadband or mobile internet connection.
The digitally excluded, with information to share may not have such access or the knowledge on how to use these devices. Although online engagement should not start and end the participation, it can be a accessible start.
Being able to fuse together the older generations get up and go know-how with the younger generations knowledge of technology great strides could be made.
How The Digitally Excluded Should Use Technology
Technology which digitally excluded users should use, is suggested to be simpler and more convenient, than your own device, since they may not be as skilled as you are at using different devices.
Screen size is important as they will need this to read the text or see the pictures, though it should be noted that the bigger the screen the more expensive the device will be.
Screen size can also assist in having ease of access to some of the following:
- Internet Banking
- Paying bills
- Online Shopping
- Checking and Sending Emails
- Using Social Media
- Internet Browsing
The device should be set up with a way in which they can check emails and notifications, send and check text messages.
Touch Screen Devices
Most of the applications and web pages are now created to match either the smartphone or tablets size, whilst a touch screen computer will have a desktop view.
This means social media sites will have applications if using a Smartphone or tablet that is easily accessible, with just your log in and password required.
You may purchase the touch screen device for some of the reasons below:
- They just need to touch the icon on the screen.
- Applications are accessible on one screen
- Keyboard and mouse are optional
- Ease of access to Audio, pictures and Videos
Some of you will have access to a internet connection, others may not. If you have a friend or relative who is new to the internet but would like it to keep in-touch.
You may assist them in selecting a service which would meet their usage, for example an unlimited internet package may not be suitable to them unless they are going to be subscribed to netflix or making many video calls.
If they are just using the internet to look at the internet and interact with people on social media and respond to emails then a package with a lower data allowance/lower bandwidth will do.