Tag Archives: black support services

Charitable Workings

For the last couple of years, whilst, working in retail and getting a business or two off the ground. I have been using professional skills I have gained through digital inclusion and project management, I have been doing some work with a charity attempting to make it more efficient.

Much of the work I am doing has been creating a channel strategy, a bit like a social media strategy but looking at how you can provide services and information to service users using digital devices and/or the internet. I have also been developing the website, and looking at how the organisation can work more efficiently.

Something which strikes to mind for black charities, is efficiency and resources. Having volunteered at a few organisations, efficiency seems to be one of the things which is a lower priority as digitising some services or even making some tasks less time consuming can be a challenge.

For example, if you want volunteers, using sites like do it.org is a great place to start as you can get volunteers for many tasks who will work a couple of hours a week to lighten the burden in the organisation.

Having updated content on the website is also important, this can be cost efficient (not cheap but not expensive neither) using providers such as WordPress with templates etc.

The channel strategy, is used to look at how your organisations uses, email, text, social media and how it can deliver some services digitally can save time, if you have service users you can look at how many have a mobile phone number or email (ask for permission to send emails, mainly monthly updates) and send reminders via text. This can look at cutting out paper usage.

Funding is another, charity running is much like a business (its always been but with more access to funding in the past) now instead of looking at how to save money you also need to look at making money as less funding is available and if you are getting funding, sustaining that with looking at why you want the funding, and what difference you can make. Sponsorship is a start if you can build networks and relationships with local and regional (and sometimes national) businesses.

There are many different ways in which you can as a organisation run efficiently, whether it be person to person, or via a digital device its just important you are up to date with modern technology otherwise you may lose out on service users or funding.